Frequently Asked Questions

Trio Marketplace is a modern marketplace where individuals and businesses can buy, sell, lease, rent, and discover vehicles, equipment, real estate, businesses, products, and professional services all in one place.

Anyone can use Trio. • Individuals • Dealers • Businesses • Manufacturers • Suppliers • Service Providers • Rental Companies • Government Organizations • Financial Institutions • Insurance Companies

Yes. Creating an Individual account, browsing listings, saving favourites, and contacting sellers is free. Some premium features and business tools require a paid subscription.

No. Anyone can browse public listings. You'll need an account to contact sellers, save favourites, create listings, or access additional features.

Search for the item you're looking for, review the listing, and contact the seller directly through Trio.

No. Trio provides the marketplace where buyers and sellers connect. Transactions are completed between the buyer and seller unless otherwise stated.

Yes. Price negotiations are handled directly between buyers and sellers.

Yes. You can save listings to your favourites and receive updates when prices change or similar listings become available.

Individuals and businesses can create listings.

Many listings are free. Premium listing promotions are available to increase visibility.

Yes. You can update prices, photos, descriptions, and other listing details at any time.

Each listing supports multiple high-quality images to showcase your asset. You can upload a maximum of 15 photos.

Listings remain active until they expire, are sold, or are removed by the seller / Trio Marketplace.

Business Accounts are designed for organizations that regularly buy, sell, advertise, or promote products and services. They include tools such as: • Company Profile • Employee Management • Business Verification • Analytics • Advertising • Business Dashboard

Yes. You can upgrade your account whenever your business grows.

Yes. Business accounts support multiple team members with role-based permissions.

Yes. Eligible business plans support multiple branch locations.

Businesses can advertise using: • TRIO Promote • TRIO Advertise • TRIO Business+

Advertising may appear on: • Homepage • Main Categories • Subcategories • Search Results • Listing Pages • Business Directory • Dealer Directory • Resource Pages

Yes. You can target advertising by category, location, and other available options.

Yes. Listing promotions help increase visibility and reach more buyers.

Featured Listings appear more prominently within search results and category pages.

Yes. Listing promotions can be renewed before or after they expire.

Payment options may include: • Credit Cards • Debit Cards • Apple Pay • Google Pay • Other supported payment methods Availability depends on your region.

Yes. Most subscriptions renew automatically until cancelled.

Yes. You can manage or cancel your subscription through your account settings.

We use a combination of technology, verification processes, and moderation to help maintain a trusted marketplace.

Every listing and business profile includes reporting options.

You can submit a report through our Contact Center by email.

Use the Contact Centre.

Yes. Businesses can create a professional company profile to showcase their products, services, and brand.

Yes. Businesses can promote their brand, products, and services using Trio's advertising solutions.

Yes. Business accounts support bulk listing management and inventory tools.

Yes. Businesses may access the Trio API.

Yes. We're continuously improving the platform with new categories, business tools, AI capabilities, integrations, and services.